🔒 Privacy Policy | Nepby.com

Effective Date: October 2025
Last Updated: October 2025

At Nepby.com, your privacy and trust mean everything to us. We respect your personal information and are fully committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

📘 1. Information We Collect

When you use our website, we may collect the following information:

Personal details: Name, email address, phone number, and shipping address
Account details: Login information (if you create an account)
Payment details: Processed securely through trusted gateways like eSewa (we do not store your payment information)
Device information: Browser type, IP address, and how you use our site (for analytics)

🛍️ 2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates or promotional offers (only with your consent)
Improve our website experience and product offerings

🔐 3. Payment Security

We use secure payment methods such as eSewa to ensure your financial information is protected.
All transactions are encrypted and processed through secure payment portals — Nepby.com never stores your payment card or eSewa credentials.

💬 4. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic.
You can disable cookies anytime from your browser settings.

📤 5. Sharing Your Information

We do not sell, trade, or rent your personal information.
We only share limited data with trusted partners (like shipping and payment providers) when necessary to complete your orders.

👨‍💻 6. Your Rights

You have the right to:

Access or update your personal data
Request deletion of your data
Withdraw consent for marketing emails anytime

To make a request, please contact us at nepbys@gmail.com.

🧭 7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy policies, so please review them before sharing your information.

🕒 8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

📞 9. Contact Us

If you have questions or concerns about our privacy practices, please contact us:
📧 Email: nepbys@gmail.com
🌐 Website: www.nepby.com
📍 Based in Nepal

Your privacy is our priority.
At Nepby.com, we value your trust — and we’re committed to keeping your data safe and secure. 💚